Terms of Service

These terms govern your use of ProMentor's tennis coaching consultation services.

Last updated: January 2025

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and ProMentor, a division of 7 Global LLC ("Company," "we," "us," or "our"), governing your use of our website, services, and tennis coaching consultation platform. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

Our Services

ProMentor provides tennis coaching consultation services including but not limited to:

  • Strategic tournament planning and analysis
  • Performance analytics and statistical review
  • College recruitment guidance and support
  • One-on-one coaching consultations
  • Video analysis and technical feedback
  • Customized development roadmaps

User Responsibilities

You agree to:

  • Provide accurate and complete information when requested
  • Use our services for lawful purposes only
  • Respect intellectual property rights
  • Maintain confidentiality of any login credentials
  • Not share or redistribute proprietary materials without permission
  • Follow all tournament rules and regulations when implementing our guidance

Payment and Subscriptions

Payment: All subscription fees and consultation payments are due in advance. We accept major credit cards and electronic payments through our secure payment processors.

Subscriptions: Monthly subscriptions automatically renew unless cancelled. You may cancel at any time, with cancellation taking effect at the end of your current billing period.

Refunds: Due to the personalized nature of our services, refunds are considered on a case-by-case basis. Please contact us within 7 days of payment for refund requests.

Price Changes: We reserve the right to modify pricing with 30 days' notice to existing subscribers.

Intellectual Property

All content, materials, analysis, and proprietary methodologies provided by ProMentor remain the intellectual property of 7 Global LLC. This includes but is not limited to training plans, analytical frameworks, strategic recommendations, and video analysis techniques. You may use these materials for your personal tennis development but may not reproduce, distribute, or commercialize our content without written permission.

Limitation of Liability

Results Disclaimer: ProMentor provides consultation and guidance based on expertise and analysis. However, tennis performance depends on numerous factors including individual effort, natural ability, physical condition, and external circumstances. We cannot guarantee specific outcomes or results.

Liability Limits: To the maximum extent permitted by law, ProMentor and 7 Global LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

Total Liability: Our total liability to you for any claim shall not exceed the amount you paid for our services in the 12 months preceding the claim.

Termination

Either party may terminate this agreement at any time. You may cancel your subscription through your account settings or by contacting us. We reserve the right to suspend or terminate your access to our services for violation of these Terms or for any reason with appropriate notice.

Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the State where 7 Global LLC is incorporated, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Contact Information

For questions about these Terms of Service, please contact us at:

Email: legal@promentor.com
Company: ProMentor, a division of 7 Global LLC